Information technology management

From ArticleWorld

Information technology management, also known as MIS or Management Information System is essentially a commerce and business management system; it integrates computer systems with organization of different the fields. It frequently involves software engineering, but should not be confused with computer engineering. The focus is on business processes and operations, decision-making, and competitive strategies.

Information technology management is basically a combination of information technology and management, both separate spheres of studies. The first one implies management of information technology with reference to a business or business organization. The second one refers to a selective collection of information on systems and infrastructure. The ultimate aim however is to achieve the goals of the industry or business organization using effective computer technology.

Information technology management components

Following are the main components of an effective information management system:

  • Information technology that refers to technology used for managing and processing information.
  • Computer and software that refers to programs used for managing and processing information through use of computers ordinarily for generating analyzed results.
  • Information management system that involves collection, storing and sorting of data creating a database to be used for processing the same using computer technology.
  • Top management authorities giving tasks or organizations wishing to buy processed information to utilize them for framing effective strategies.
  • Service providers who may be technically trained employees of the organization or outsiders engaged through outsourcing.

Information technology management basics

Information technology management involves several processes. The major ones are discussed below:

Not long ago, both public and private organizations were heavily dependent on paperwork and person-to-person communications for gathering and processing information. Processed information is knowledge and knowledge is power. The advent of Internet has shrunk the world and has made availability of information a considerably easier process. No paperwork or communication at a personal level is now required for gathering huge amounts of information and creating a sound database.

Generally, an organization employs a technical person, for the most part a software engineer as the Chief Information Officer of the organization entrusted with the process of information technology management. The CIO is supported by a team of other experts who help him to perform the tasks of gathering information, compiling it, processing and deleting irrelevant portions and coming up with a well-built database. The areas that are most dependent on an effective information technology management system are:

  • Capital investment.
  • Strategic planning.
  • Enterprise architecture.
  • Decision-making process.
  • System development and management.

Information technology management examples

Information technology management is useful in both private and public organizations. A good system can effectively design the organization's investment processes, identifying the fields where investment may yield good returns. Framing different business strategies for dealing with competitors, putting into place an economic architecture that gives optimum output and making decisions with far-reaching consequences are all results of an effective information management system. To achieve this goal, adequate information technology management becomes a necessity for both public and private organizations.

One example is the information technology management system introduced by the Department of Labor in the United States. The Department established a multi-phased, multi-year process to implement IT investment management process. The aim was to minimize all risks associated with IT investments and to ensure adequate delivery to service customers. They have put into place a management framework that encompasses the entire system's life cycle beginning with a project and up to its completion.